DO YOU DELIVER?

Short answer- YES! Our usual delivery area spans throughout Central and Northern Utah. That being said, we have traveled outside of Utah for our clients before. We are willing to travel farther distances for larger balloon installations.

DO YOU HAVE A CANCELLATION POLICY?

Yes we do. A deposit is required to hold your event date and installation time, which is non-refundable. In the event that your celebration is cancelled, you will receive a credit towards any future purchase from us.

HOW FAR AHEAD OF MY EVENT SHOULD I BOOK MY INSTALLATION?

As soon as you can! We like to have bookings at least 3 weeks out, but we always do our best to accommodate requests sooner than that. During our busier season such as holidays, graduations, and wedding season the sooner you can get on our calendar the better! If you are planning a larger installation, we recommend reaching out sooner as well. We want to ensure that we have enough time to perfectly capture and plan your vision for your events.

HOW DO WE PLACE AN ORDER WITH YOU?

Click on Hire Us and fill out the form in greatest possible detail. We will respond within 48 hours, and ask any necessary follow-up questions and work out details for your installation. At that point we will be ready to proceed with deposits and we will take care of the rest!

DO YOU COME BACK AND CLEAN UP AFTER THE EVENT IS OVER?

Clean up/take down services are an additional fee that can be added on to any service. Typically the client is responsible for taking down/removing the balloons from the event space. If you are interested in having us come back and clean up for you- let us know!

WHAT TYPE OF BALLOONS DO YOU USE?

All the balloons we use are 100% biodegradable, high quality latex. Any foil balloons we use are mylar and the highest quality. We research and use the best quality of balloons we can find to ensure your decor is high-end and luxurious.

HOW LONG DO THE BALLOON DISPLAYS LAST?

Balloon Boyz cannot guarantee the lifespan of the balloons once they have been picked up/delivered. We do all we can to ensure you have the highest quality balloons, but they can be affected by weather, rough handling, or other unseen factors. In the right indoor environment, our balloon displays can last for months.